Refund policy
At Arabian Rituals, each product is crafted with care, using natural ingredients carefully selected to offer you an authentic self-care experience.
For hygiene, safety, and product preservation reasons, we do not accept returns once a purchase has been made.
This policy allows us to ensure the integrity and quality of every unit delivered, especially since our formulas are applied directly to the scalp or skin.
Did you receive a damaged or incorrect product?
If your order arrived with any defect, damage, or does not match what you requested, please contact us within 7 business days of receiving your package.
We’ll be happy to review your case and offer you an appropriate solution—whether a replacement product or a full or partial refund, as applicable.
How to request assistance
Please follow these steps:
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Send us an email at contact@arabianrituals.com with your order number.
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Clearly describe the issue.
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Attach photos of the product and the package as you received them.
Our team will get back to you as soon as possible to resolve your case with the attention you deserve.
Thank you for your understanding and trust in Arabian Rituals.